Datacenter

Emerson Communications Corporation has chosen The Planet to service our server needs. Your websites are in very good hands with us. By using The Planet to house our server farm we can provide you with unparalled uptime, availability, security, bandwidth speeds and service. The Planet is number 1 privately held dedicated server hosting provider in the world (second only to publicly held IBM). Below we list the specifications of the datacenters. Clients who use our Managed Hosting services will have their data backed up every night to an alternate data center for maximum backup security. We have servers in data centers in Houston, Dallas and Orlando, Florida.

Currently managing 147,000 square feet of data center space in six facilities, we have an additional 30,000 square feet of data center space under construction. Each facility is wholly owned, managed and operated by The Planet and is equipped to handle any challenge based on these unique advantages:

• Power systems at The Planet’s data centers are designed to run uninterrupted - even in the unlikely event of a total power outage. We have, for example, a state-of-the-art N+1 power generator architecture. In the event of any generator failure, back up power systems provide ample capacity to keep servers running.
• In an extended power outage, on-site diesel generators at our data centers can run indefinitely. Power generators receive regular preventative maintenance to ensure the will continue to function in any emergency.
• Every server is fed with uninterruptible power supply (UPS) that assures service in the event of a power failure. Our UPS power is N+1 redundant with instant failover coverage should the primary UPS fail.
• The data center HVAC (heating, ventilation, air conditioning) systems are N+1 redundant to ensure that in the unlikely event of an entire HVAC system failure, there is a duplicate system ready to assume the load.
• The Planet data centers feature advanced fire suppression systems to keep any fires localized and prevent them from spreading..
• Preventative maintenance at our data centers is performed regularly by our own highly trained personnel to meet or exceed manufacturers recommended practices. These include quarterly generator maintenance, quarterly UPS maintenance and battery testing, and monthly HVAC maintenance.
• The Planet is a member of The Uptime Network, a prestigious knowledge consortium where global standards and best practices are created and delivered to maintain system uptime.
• We own and manage highly secure, state-of-the-art data centers which are devoted exclusively to our customers.

The Network

Unlike most other hosting providers, The Planet offers 24x7x365 redundant monitoring capabilities from two Network Operations Center (NOC) locations, staffed by certified system administrators and security professionals. Their network management teams operate NOCs in Houston and Dallas to assure the most sophisticated and comprehensive systems monitoring, and complete monitoring back-up in the event of any emergency.

They leverage state of the art network monitoring software combined with highly defined monitoring and escalation procedures to ensure the highest standards for security, reliability, performance and systems availability.

• Redundant network cores in multiple data centers means that if a router or high-level network appliance goes down for any reason, there is no loss of service.
• Gigabit cross-connects between multiple data centers assures that data moves quickly. And if any one data center were to experience network connectivity issues, it would simply route outgoing data through other centers.
  

When it comes to network speed and bandwidth, The Planet is second to none. With an unrivaled 100 gigabits per second speed, The Planet eliminates bandwidth traffic jams and roadblocks to assure high volume, instantaneous response for hosted applications.

By using multiple Tier 1 telecom providers and direct Internet connections, The Planet can bypass transit networks and shorten the network path between your IT infrastructure and your customers. The result is lower latency, maximum speed, and unsurpassed reliability. In short, The Planet provides you with the connectivity, bandwidth and stability you simply can't find anywhere else.

Bandwidth Providers:

• AT&T
• AboveNet
• Savvis
• Verio
• Global Crossing
• Level 3
• Time Warner Telecom
• Cogent

Physical Security at Data Centers

Access to The Planet data centers is restricted by two factor authentication barriers plus continually monitored closed-circuit cameras trained on all entrances and common areas 24x7x365.

• Northern Proximity security badge entry/exit on all doors
• Motion sensitive cameras throughout all facilities

The Planet takes network reliability and performance to the next level. We maximize our network security protection by adding Cisco Guard XT appliances and Arbor Peakflow protection against DDOS attacks that could harm your business. The Planet combines cutting-edge security technology, best practices and a team of certified senior-level professionals to help ensure that you can safely manage and grow your business.